Our communications solutions are tailor-made for all our customers, they know how to adapt whatever the size of your organization.
UNIVERSAL ACCESS: Access your information system from any terminal through a web interface.THE RIGHT SOLUTION FOR YOU: Set up applications to meet user needs.MODULAR SOLUTION: Flexible integration with customer business applications..
DISCOVER THE REAL COLLABORATIVE WORK: Access your information system in a simultaneous and collaborative. You can view the information in real time.ADAPT AND SIMPLIFY THE WORK OF YOUR TEAMS: Dispatch your employees' work into small tasks.
INFORMATION SECURITY: Physical and IT security.QUALITY OF SERVICE: Dedicated bandwidth and continuous load tracking.BUSINESS CONTINUITY: 24/7 monitoring of a user-friendly and modern interface.
CUSTOMER INFORMATION COLLECTION: The survey module is a system that has been put in place to collect the level of customer satisfaction after being supported.AUTOMATIC CALL PLANNING: After being received by a remote advisor, the system will automatically call back the client within a defined time.INTERFACE ADAPTABILITY: It can be turned on and off at the customer’s discretion.
FRIENDLY AND MODERN INTERFACE: a panoramic view that scrutinizes every detail of the feeling of your customers while remaining fluid.EASE OF ADAPTATION AND HANDLING.PROVEN PERFORMANCE: a growth accelerator that improves your performance on every activity.
DATA TRACEABILITY: allows you to track all calls processed by the call center.CENTRALIZE AND SECURE ALL YOUR BUSINESS CONTACTS: a database available for backup of contacts.GET TO KNOW YOUR CUSTOMERS: dedicated training to make your employees more efficient.ACTIVITY INCREASE STATISTICS.
